Economy is growing, competitions are increasing, and businesses are expanding, a lot of things are happening in few years. Lot more is about to happen. Those things are happening due to outsource. So now talk about outsourcing. Due to this outsourcing we are in new world of business. Basically outsourcing is a service provided by a third party company which deals with the day-to-day operation of a particular company to maintain batter quality. Not clear? Ok. Outsourcing is the work done for a company by people other third party company's full time employees (may be Home based). Now these people could be anywhere and they might have their offices in any part of the world, speaking a different language and working in a different time frame.
What kind of services can you outsource?
Outsource is mainly divided in to two parts. Technological services outsourcing and business process outsourcing. I have tried to give an idea of those works. Few of them can be done from home as home based outsourcing but not all of them. It does depend on what type of project you are getting.
Technology Services Outsourcing
Business Process Outsourcing (home based)
1, Technology Services outsourcing:~ Basically technology based outsourcing is not fully home based job. Its need lots of instrument. So it’s not possible to do from home. Few technologies based outsourcing work are
Web hosting
E-commerce: B2B, B2C and C2B Infrastructure
Web security and solutions
Telecommunications
Website designing/development/maintenance
(This type of work u can not do from home or it’s not a home based work. Its need man power & Technology.)
2, Business Process Outsourcing (home based):~ This types of work are fully home based work you can do this types of work from home.
Back office operations
Customer Relationship Management
Call Centers and telemarketing
Teleservicing and product support
Payroll maintenance
Finance / Accounting/billing
Human Resources
Logistics Management
Supply Chain Management
Medical transcription
This type of Outsourcing is completely home based u can do it from your home only need a good Service. So main important thing is to get this type of project. Now a day’s lots of MNC Company are providing this home based outsourcing projects, or with the help of Internet u can find those companies. It’s a big opportunity of this world. But only problem is to find genuine company .So try to find them its help only.
Friday, October 22, 2010
Home Based Call Center Opportunity
This type of call center project completely MNC based outsource project. Now a day’s company are use call center mainly for two ways. One is increasing their customers & other part is to improve their customer’s relation. In this customer’s relation they want to know their customer’s characteristics so that they can increase their sells.
Now a days both type of project are available for home based people. Small & medium companies are looking for home-based people due to uncertainty of world economy. At present every company wants to reduce their internal cost so they are giving opportunity to the home base people.
Experience Home based call center people will grave this opportunity. Because its life time opportunity for them .You can do both type of project from home. It may be selling or customer’s relation. It’s up to u to find out your best opportunity. Internet will help u to do so.
Inbound & Outbound Projects :~
When you are ready to work with home-based call centre you should have clear idea of what project you have in your hand. Because this key of your success. So that u can earn hand sum money. There is two type of projects are available for home based call centre
Inbound
&
Outbound
If you are working with home-based call centre u should have clear idea of what type of work u have to do in Inbound & Outbound call centre. So now discus about inbound call centre.
Inbound call centre.:~
In inbound call centre you have to deal with.
1, Customer service (customers call with questions about accounts)
2, Sales (customers call in response to direct mail or other advertising to purchase items)
3, Technical support (customers call with questions about how to use a product or a service)
So those things are little bit difficult for home-based call centre. If you are not able to give proper customer service then may be u loss your project. Customer service & Sales can be done form home based call centre but Technical support is a big problem for home-based call centre. So when you are going to start a project just make sure that u can give all service from your home.
Outbound:~
With outbound call centers, the company initiates the call. This includes the following:
Telemarketing (salespeople call customers)
Collections (call customers regarding overdue bills)
Basically outbound projects are marketing project, so it’s easy to handle from your home. A Specialized program can help u to get all the info about your sale, product or your customers. And main thing u doesn’t have any kind of problem to handle this type of project from your home.
So if your working with home based call centre then go for outbound project, it’s easy to handle from your home.
Now a days both type of project are available for home based people. Small & medium companies are looking for home-based people due to uncertainty of world economy. At present every company wants to reduce their internal cost so they are giving opportunity to the home base people.
Experience Home based call center people will grave this opportunity. Because its life time opportunity for them .You can do both type of project from home. It may be selling or customer’s relation. It’s up to u to find out your best opportunity. Internet will help u to do so.
Inbound & Outbound Projects :~
When you are ready to work with home-based call centre you should have clear idea of what project you have in your hand. Because this key of your success. So that u can earn hand sum money. There is two type of projects are available for home based call centre
Inbound
&
Outbound
If you are working with home-based call centre u should have clear idea of what type of work u have to do in Inbound & Outbound call centre. So now discus about inbound call centre.
Inbound call centre.:~
In inbound call centre you have to deal with.
1, Customer service (customers call with questions about accounts)
2, Sales (customers call in response to direct mail or other advertising to purchase items)
3, Technical support (customers call with questions about how to use a product or a service)
So those things are little bit difficult for home-based call centre. If you are not able to give proper customer service then may be u loss your project. Customer service & Sales can be done form home based call centre but Technical support is a big problem for home-based call centre. So when you are going to start a project just make sure that u can give all service from your home.
Outbound:~
With outbound call centers, the company initiates the call. This includes the following:
Telemarketing (salespeople call customers)
Collections (call customers regarding overdue bills)
Basically outbound projects are marketing project, so it’s easy to handle from your home. A Specialized program can help u to get all the info about your sale, product or your customers. And main thing u doesn’t have any kind of problem to handle this type of project from your home.
So if your working with home based call centre then go for outbound project, it’s easy to handle from your home.
TYPE OF B P O
Business Process Outsourcing is a third party company work which include back office operations that might be payroll administration, customer help desks/ call centers, tele- marketing, accounting, etc.......
Business Process Outsourcing includes the following areas and a lot more
Following areas of B P O :~
Back office operations
Customer Relationship Management
Call Centers and telemarketing
Tele-servicing and product support
Payroll maintenance
Finance / Accounting/billing
Human Resources
Logistics Management
Supply Chain Management
Medical transcription
Back Office Operations
Insurance Claims Processing
Legal database maintenance
Call Centers :~
A huge number of human resources are being directed towards this field. It is a rapidly growing field and a relatively easy field to enter. With help of good English specking power a person can entry in to this field. At present it handle customer service, process insurance claims, loans, bookings, and credit card bills etc. Now a day’s home-based call center is coming, it’s a new up coming industry in this field of Outsourcing. MNC company only need good customer service it’s not important whether you are doing form home or office. If u provide good service then u can do it form your home. Only important thing u have right project in your hand. It’s a new up coming industry so if u have good project in Ur hand then its help Ur life.
The two most important outsourcing works are Finance & Accounting Outsourcing
Finance & Accounting Outsourcing :~
Finance & Accounting Outsourcing are fast growing sector. Accounts payable, followed by accounts receivable, most companies chose to outsource. Transactional relationships include accounts payable and receivable, tax, payroll, internal audit, and fixed assets are the part of this type of Outsourcing. Procurement outsourcing is an emerging area as more and more firms are seriously investigating this option. Procurement outsourcing, like the other outsourced jobs provides reductions in operational costs and also impacts third-party expenditures.
The main thing of this type of Outsourcing job is u can get this type of project as a home based Outsourcing job. Outsourcing company only need their complete data based .It does not matter if it done form home based.
Business Process Outsourcing includes the following areas and a lot more
Following areas of B P O :~
Back office operations
Customer Relationship Management
Call Centers and telemarketing
Tele-servicing and product support
Payroll maintenance
Finance / Accounting/billing
Human Resources
Logistics Management
Supply Chain Management
Medical transcription
Back Office Operations
Insurance Claims Processing
Legal database maintenance
Call Centers :~
A huge number of human resources are being directed towards this field. It is a rapidly growing field and a relatively easy field to enter. With help of good English specking power a person can entry in to this field. At present it handle customer service, process insurance claims, loans, bookings, and credit card bills etc. Now a day’s home-based call center is coming, it’s a new up coming industry in this field of Outsourcing. MNC company only need good customer service it’s not important whether you are doing form home or office. If u provide good service then u can do it form your home. Only important thing u have right project in your hand. It’s a new up coming industry so if u have good project in Ur hand then its help Ur life.
The two most important outsourcing works are Finance & Accounting Outsourcing
Finance & Accounting Outsourcing :~
Finance & Accounting Outsourcing are fast growing sector. Accounts payable, followed by accounts receivable, most companies chose to outsource. Transactional relationships include accounts payable and receivable, tax, payroll, internal audit, and fixed assets are the part of this type of Outsourcing. Procurement outsourcing is an emerging area as more and more firms are seriously investigating this option. Procurement outsourcing, like the other outsourced jobs provides reductions in operational costs and also impacts third-party expenditures.
The main thing of this type of Outsourcing job is u can get this type of project as a home based Outsourcing job. Outsourcing company only need their complete data based .It does not matter if it done form home based.
Data Conversion
Technology companies here possess skills & expertise that are among the finest in the business. There are several service providers that can carry out data conversion efficiently & at a very reasonable cost. Some of the reasons why outsourcing data conversion are a wise option:
1, Save 50% on labour rates
2, Save on personal overheads
3, Get accurate results
4, faster turnaround on large volumes of data
5, Quality checks and data validation for error free results
6, Statistics are monitored, maintained, and analyses for each job
7, Save on overtime costs
8, Save on equipment purchase & maintenance cost
9, Save on hiring & training cost
10, Concentrate more on your activities
The following list of data conversion services that canbe outsourced
DATA CAPTURE:-
Which involves defining forms to the system, scaning the from, and executing froms processing (FP), which recognizes froms & text on from.
DATA VALIDATION:-
Which provides for verification and correction of the data recognized by from prossing or for data entry when a from cannot be recognized.
SYSTEM SERVICES:-
Such as Monitoring, indexing, printing, and security, and other service function, such as document querying batch, sort and records.
1. Other Data Conversion Services
2. Document preparation, machine print, and reader response
3. Words processing
4. Image keying
5. Image Capturing Catalogue concering Catalogue Conversion (digital format)
6. COLD (Computer Output to Laser Disk / Cd-Rom
7. Document Management / Imaging
8. Document Warehousing
9. Document Retrieval
10. Document Workflow
11. Mail Processing Services
12. Web Server
13. Scanning
14. Electronic Recognition: OCR (Optical Character Recognition) & ICR (intelligent Character Recognition)
1, Save 50% on labour rates
2, Save on personal overheads
3, Get accurate results
4, faster turnaround on large volumes of data
5, Quality checks and data validation for error free results
6, Statistics are monitored, maintained, and analyses for each job
7, Save on overtime costs
8, Save on equipment purchase & maintenance cost
9, Save on hiring & training cost
10, Concentrate more on your activities
The following list of data conversion services that canbe outsourced
DATA CAPTURE:-
Which involves defining forms to the system, scaning the from, and executing froms processing (FP), which recognizes froms & text on from.
DATA VALIDATION:-
Which provides for verification and correction of the data recognized by from prossing or for data entry when a from cannot be recognized.
SYSTEM SERVICES:-
Such as Monitoring, indexing, printing, and security, and other service function, such as document querying batch, sort and records.
1. Other Data Conversion Services
2. Document preparation, machine print, and reader response
3. Words processing
4. Image keying
5. Image Capturing Catalogue concering Catalogue Conversion (digital format)
6. COLD (Computer Output to Laser Disk / Cd-Rom
7. Document Management / Imaging
8. Document Warehousing
9. Document Retrieval
10. Document Workflow
11. Mail Processing Services
12. Web Server
13. Scanning
14. Electronic Recognition: OCR (Optical Character Recognition) & ICR (intelligent Character Recognition)
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